Privacy Policy

Last updated: 2025-07-17

At LUMINARY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

We collect and process personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. For users located in the European Union, we also comply with the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We may collect:

• Name and contact details (email, phone)
• Shipping and billing address
• Payment information (processed securely via third-party providers)
• Order history
• Messages sent via our forms
• Website usage data (via cookies, analytics)

2. How We Use Your Information

We use this information to:

• Process and ship orders
• Respond to inquiries
• Improve our website and services.
• Send occasional marketing emails (only with consent)

3. Legal Basis for Processing

We process your data based on:

• Your consent (e.g., newsletter sign-up)
• Contractual necessity (e.g., fulfilling an order)
• Legal obligations (e.g., invoicing)

4. Sharing Your Data

We never sell your personal data. We may share it only with:

• Payment processors (e.g., Stripe, PayPal)
• Shipping carriers (e.g., Canada Post, UPS)
• Analytics or hosting providers

 All third-party providers comply with privacy standards and process data securely.

5. Email Marketing

If you subscribe to our newsletter, we may send occasional updates and promotional offers. You may unsubscribe at any time using the link in the footer of our emails.

6. Cookies and Tracking

We use cookies to enhance user experience and analyze site traffic. By using this site, you consent to cookie use. You can turn off cookies in your browser settings. Visitors from the EU will be shown a cookie banner in compliance with GDPR.

7. Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Withdrawal of consent

To exercise your rights, contact us at: info@lmnr.pro